Our new preventive measures

Our new preventive measures

COVID-19: Our preventive measures


Dear customers and suppliers,

For the past few weeks, there has been a breath of fresh air in the province and some restrictions have been lifted as the good weather sets in. This is not without neglecting the importance of maintaining our precautions, at work or outside.

At Kenworth Montreal, the safety of our customers and employees is a priority, and for the past ten weeks, we have been constantly implemeting new preventive measures to ensure that the risks of spreading the virus are minimized. These measures also ensure that the services rendered to our customers are optimized in order to keep all of our resources in place.



Health prevention

Several measures were mentioned in a previous article, to which were added the following initiatives:

– Installation of distributors of hydroalcoholic solution (disinfectant) at the entrance of our branches. Visitors are therefore called upon to disinfect their hands upon arrival, thus minimizing the risk of spreading the virus by contact;

– Wearing a mask and/or a faceshield for all our employees, thus following public health recommendations;

– Installation of protective screens at service and parts counters, thus minimizing the risks that our advisers, parts clerks or customers are exposed to the virus during contact;


Communication and access control

Some additional measures have also been deployed to better communicate to visitors the protocol to follow for our visitors.

– In addition to the distance symbols highlighted by the yellow ribbon on the floor, near the advisers’ and parts clerk’s counters, we have also added markings on the ground indicating the path to follow for those entering the branch and those coming out;

– Using contactless thermometers, visitors with flu-like symptoms as well as employees who work with the public are now required to have their body temperature checked. If the results are abnormal, they are invited to leave our establishments and contact public health;

– Posters of relevant information are displayed in our branches, informing our visitors of simple measures to take upon arrival.


Alternative solutions for our customers

Some alternative proposals put in place to remedy the needs of our customers, despite the constraining circumstances.

– The Online Parts Counter (OPC): we encourage our customers more than ever to use our online parts counter to limit physical contact during the pandemic and facilitate meeting their needs. For those who are still not members, they simply need to communicate with parts and service representative;

– Temporarily, all our representatives now minimize their visits in person. They are however readily available for any questions or concerns on phone call;

– We have installed a heated and lit outdoor toilet from Sanivac for all our customers. It is located near the entrance door that leads to the advisers’ counter at our Saint-Laurent banch.

We invite you to consult our website at www.kenworthmontreal.ca as well as our Facebook page for any changes in the course of our operations. You can also reach us by phone for any additional questions.




Temporary closing on weekends

Temporary closing on weekends

COVID-19:  Modification to our opening hours


Dear customers,

Due to current circumstances, we would like to inform you that as of this week, all branches of Groupe
Kenworth Montréal will be closed on Saturday and Sunday.

We want to reassure you about the temporary nature of this change, which is a simple response to the drop
in traffic observed over the last few weeks on weekend days. At the same time, we wish to participate in reducing
the risks of contagion in our business, by following suit with that of a majority of Quebec companies since the beginning of the pandemic.

We will keep you informed as soon as our schedule resumes its normal course.

Thank you for your understanding,
– Groupe Kenworth Montréal



COVID-19 – Temporary suspension of returns

COVID-19 – Temporary suspension of returns

COVID-19:  Temporary suspension of parts and carcasses returns


Dear customers,

Due to recent pandemic events and in order to ensure that we serve our customers well despite current conditions, we will not accept any return of new parts and carcasses at our branches, as well as upon delivery.

We hope you understand that these exceptional measures are only intended to optimize the course of our operations and that they are temporary. We will notify you as soon as the situation is restored.

Thank you for your understanding,
– The Kenworth Montreal Group



A remarkable presence in the CES 2020 show

A remarkable presence in the CES 2020 show

PACCAR unveils three new models

SAINT-LAURENT (Quebec) – This week takes place the CES in Las Vegas, one of the biggest exhibitions in terms of technological innovation.  PACCAR, which is slowly becoming a leader in autonomous commercial vehicles and alternative powertrains, took advantage of its presence on Tuesday to unveil its three most recent trucks to the public:  a Level 4 autonomous Kenworth T680; a battery-electric Peterbilt Model 520EV; and a battery-electric Kenworth K270E.  These trucks, exposed at the PACCAR booth, are designed for multiple commercial applications:  over-the-road goods transportation, refuse collection and urban distribution.


The T680 model presented this week at CES shows PACCAR’s commitment to invest in the development of a technology which is tending to gain more and more importance in the heavy vehicles world, that of autonomous driving.

Stephan Olsen, PACCAR Innovation Center general manager, noted, ”The PACCAR Innovation Center in Silicon Valley has become a central player in the truck innovation ecosystem.  Peterbilt and Kenworth are the clear trucks of choice among the leading independant autonomous driving technology developers.  We look forward to deepening our productive partnerships with these innovatice companies in the future.”

Regarding Peterbilt’s 520EV Model, it is currently being tested by customers, collecting garbage in the residential and commercial sectors.  PACCAR expects to deliver Model 520EV trucks to customers in 2021.

Kenworth’s electric model meanwhile, would be the ideal truck for local delivery and pickup due to its range options between 100 and 200 miles.  Kenworth expects to deliver K270E trucks to customers in 2020.


Battery maintenance and optimization

Battery maintenance and optimization


Batteries should be inspected at regular intervals for loose cables and connections and for any other problem that may contribute to premature failure.  We recommend performing a visual inspection and battery charge level test at each regular maintenance visit to identify and repair any problems before they escalate to failure.


Your vehicle’s deep cycle battery has now reached the end of its useful life and you plan to replace it with a more affordable starter battery.  But what would be the potential impact on the return on your investment by replacing your deep cycle battery with a starter battery?

Modern trucks operate as recreational vehicles working in the transportation of goods and whose energy demand exceeds the capacity of a starter battery.  When conventional batteries fail prematurely, the impact on your business could be far greater than the cost of replacing the battery.



Kenworth is The Driver’s Truck™. See what drivers are saying at www.kenworth.com/drivers. Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth’s Internet home page is at www.kenworth.com. Kenworth is a PACCAR company.

Choosing the right battery

Choosing the right battery


(You are currently reading the first part of an article on batteries.  The second part will be published eventually)

Choosing the right battery is essentiel to avoid and unplanned outage of your fleet.  Commercial vehicle batteries are not only called upon to start the engine, but also to supply all the electrical components.  The risk of choosing a battery that is not suitable for your fleet could have a negative impact, whether it is the lighting in the cabin or a complete breakdown of the system.





These batteries are designed to provide superior performance for heavy duty and extremely heavy duty starting and cycling applications such as HVAC platforms and systems.  AGM batteries will increase the efficiency of your vehicle’s electrical system with faster power output than conventional batteries.


  • Maintenance-free design
  • Overflow and leak proof design
  • Maximum vibration resistance
  • Maximum cycling life for commercial applications


FAHRENHEIT BATTERIES (alternative to AGM during extreme heat)


Protection of the housing under high temperatures thanks to reinforced structural crosspieces.  Heat reduction catalyst providing an appropriate balance between the use of oxygen and the protection of the battery against the effects of electrolyte drying and accelerated aging.


Safety relief valve; high purity demineralized electrolyte; reinforced terminals, bars and welds; optimized full-frame power plates; optimized component compression; improved electrolyte absorption system.



Commercial multi-puprose batteries are specially designed to provide amply sufficient starting power and deep cycling for intermediate and heavy duty cycling applications.

  • Thicker and heavier battery plates provide better corrosion resistance than conventional batteries in addition to providing more power and a longer service life
  • The surface of the battery plates is wrapped in glass fibers for increased strength





Commercial starter batteries are designed to provide heavy duty starting power.

  • Maintenance-free design
  • Deep separation covers protect the battery from internal short circuits





Kenworth is The Driver’s Truck™.  See what drivers are saying at www.kenworth.com/drivers.  Kenworth Truck Company is the manufacturer of the World’s Best® havey and medium duty trucks.  Kenworth’s Internet home page is at www.kenworth.com.  Kenworth is a PACCAR company.

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